Product Warranty

SecuMind™ PRODUCT LIMITED WARRANTY

The limited warranty set forth below is given by AllStar Industries Inc. ("AIC") with respect to the SecuMind™-brand new or refurbished product ("Product") packaged with this limited warranty, when purchased and used in North America.

The Product is warranted against defects in materials and workmanship under normal use for ninety (90) days for refurbished Products and one (1) year for new Products from the date of original purchase. Product returned to a SecuMind™ USA factory service center or designated service facility located in the United States and proven to be defective upon inspection will be (a) repaired utilizing new, remanufactured, repaired and/or recycled parts or (b) exchanged for a refurbished Product, as determined by the SecuMind™ USA repair facility.

Warranty repair or replacement shall not extend the original warranty period of the product. A dated proof of purchase is required at the time of warranty service. A copy of your dated bill of sale will satisfy this requirement. This warranty does not cover any accessories, or any consumables as to which there shall be no warranty or replacement.

This limited warranty shall only apply if the Product is used in conjunction with compatible computers, peripheral equipment and software. SecuMind™ USA shall have no responsibility for such items except for compatible SecuMind™ brand peripheral equipment covered by a separate SecuMind™ USA warranty.

NON-SECUMIND™ BRAND EQUIPMENT AND SOFTWARE THAT MAY BE DISTRIBUTED WITH THE PRODUCT ARE SOLD "AS IS" WITHOUT WARRANTY OF ANY KIND BY SECUMIND™ USA, INCLUDING ANY IMPLIED WARRANTY REGARDING MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, AND ALL SUCH WARRANTIES ARE DISCLAIMED. THE SOLE WARRANTY, IF ANY, WITH RESPECT TO SUCH NON-SECUMIND™ BRAND ITEMS IS GIVEN BY THE MANUFACTURER OR PRODUCER THEREOF.

The limited warranty covers all defects encountered in normal use of the Product, and does not apply in the following cases:

A. Loss of, or damage to the Product due to abuse, mishandling, improper packaging by you, alteration, accident, leaking batteries, exterior nicks, scratches or dents, electrical current fluctuations, failure to follow operating, maintenance or environmental instructions prescribed in SecuMind™ USA's instructional or user manual, or service performed by someone other than a SecuMind™ USA authorized service center for the Product. Without limiting the foregoing, water damage, sand/corrosion damage, battery leakage, dropping the equipment, scratches, abrasions or damage to the body, LCD display, will be presumed to have resulted from misuse, abuse or failure to operate the Product as set forth in SecuMind™ USA's instructional or user manual.

B. Use of parts, media, software or supplies (other than those sold by SecuMind™ USA) that cause damage to the Product or cause abnormally frequent service problems.

C. If any Product has had its serial number or dating defaced, altered or removed.

EXCEPTED FOR THE DRIVERS SUPPLIED WITH THE PRINTERS, ANY SYSTEM SOFTWARE (WHETHER FACTORY LOADED ON THE PRODUCT OR CONTAINED ON THE SOFTWARE DIKETTES OR CD-ROMS ENCLOSED WITH, OR ACCOMPANYING, THE PRODUCT), AND ANY SOFTWARE, DISTRIBUTED WITH OR FOR THE PRODUCT IS SOLD "AS IS" AND WITHOUT WARRANTY BY SECUMIND™ USA. THE SOLE WARRANTY WITH RESPECT TO SUCH SOFTWARE IS CONTAINTED IN THE SOFTWARE MANUFACTURER'S LICENCE AGREEMENT DISTRIBUTED THEREWITH, INCLUDING ANY LIMITATIONS AND DISCLAIMERS THEREON. PLEASE CONTACT SECUMIND™ USA IMMEDITIALEY IF YOU HAVE NOT RECEIVED A COPY OF THE SOFTWARE MANUFACTURER'S LICENSE AGREEMENT.

NO IMPLIED WARRANTY, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, APPLIES TO THE PRODUCT AFTER THE APPLICABLE PERIOD OF THE EXPRESS LIMITED WARRANTY STATED ABOVE, AND NO OTHER EXPRESS WARRANTY OR GUARANTY, EXCEPT AS MENTIONED ABOVE, GIVEN BY ANY PERSON OR ENTITY WITH RESPECT TO THE PRODUCT SHALL BIND SECUMIND™ USA (SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU). SECUMIND™ USA SHALL NOT BE LIABLE FOR LOSS OF REVENUES OR PROFITS, INCONVENIENCE, EXPENSE FOR SUBSTITUTE EQUIPMENT OR SERVICE, STORAGE CHARGES, LOSS OR CORRUPTION OF DATA, OR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE OR MISUSE OF, OR INABILITY TO USE, THE PRODUCT, REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF SECUMIND™ USA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT SHALL RECOVERY OF ANY KIND AGAINST SECUMIND™ USA BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE PRODUCT SOLD BY SECUMIND™ USA AND CAUSING THE ALLEGED DAMAGE. WITHOUT LIMITING THE FOREGOING, YOU ASSUME ALL RISK AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO YOU AND YOUR PROPERTY AND TO OTHERS AND THEIR PROPERTY ARISING OUT OF USE OR MISUSE OF, OR INABILITY TO USE, THE PRODUCT NOT CAUSED DIRECTLY BY THE NEGLIGENCE OF SECUMIND™ USA (SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU). THIS LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THE PRODUCT, OR THE PERSON FOR WHOM IT WAS PURCHASED AS A GIFT, AND STATES YOUR EXCLUSIVE REMEDY.

This limited warranty gives you specific legal rights, and you may also have other rights, which vary from state to state and country to country within North America.

SecuMind™ USA offers a range of customer technical support* options:

• For interactive troubleshooting, please e-mail technical support via our web site at www.SecuMind.us
• Telephone assistance from a SecuMind™ Customer Care representative free of charge during SecuMind™ USA's regular business hours at 1-800-290-0463.
• Repair Service Options: In the event service is required for the Product during and after the limited warranty period, SecuMind™ USA offers a hardware support option detailed below in "Back-In-Service."

* Support program specifics subject to change without notice.

BACK-IN SERVICE is a program under which your Product is repaired by a SecuMind™ USA authorized service center for the Product. Authorized service center information can be obtained by visiting www.secumind.usa or by contacting the SecuMind™ USA Customer Care Center at 1-800-290-0463. You will be given the name, address and phone number of an authorized service center together with a Return Material Authorization (RMA) unique number.

It is your responsibility to properly package and send the inoperative Product, together with a copy of your dated proof of purchase, a complete explanation of the problem with reference to the RMA number, and a return address to the authorized service center at your expense. Do not include any other items with the defective Product. The Product covered by this limited warranty and proven to be defective upon inspection will be repaired and returned to you without charge by the authorized service center. Any Product received by the authorized service center that is not covered by the limited warranty will be object to an estimate of repair at such cost as the service center may establish and will be addressed to you for approval including return shipping costs.

Copyright 2011 SecuMind™ USA.
SecuMind™ is a registered trademark of AllStar Industries Inc. in the United States and may also be a trademark or registered trademark in other countries.